A study of customer relationship management in financial services on the web.

Authors

James Lawler
Dennis Anderson
Eric Rosenberg

Comments

This document was officially published as a Technical Report for the CSIS (Computer Science and Information Systems) Department of Pace University, Oct. 2004.

Document Type

Conference Proceeding

Recommended Citation

Lawler, James; Anderson, Dennis; and Rosenberg, Eric, "A study of customer relationship management in financial services on the web." (2004). CSIS Technical Reports. 134.
https://digitalcommons.pace.edu/csis_tech_reports/134